Free Shipping

 

Shipping Policy


Shipping Rates:
Free Shipping on all US orders over $100.00. The total must be over $100.00 in products and does not include sales tax.
All orders under 100.00 will be charged a flat rate of $6.00. So fill the shopping cart!


Shipping Method:
Willow Run Crafts uses the USPS shipping method on all packages. If the weight of the items is quite heavy, then UPS will be used.


Shipping Hours:
Willow Run Crafts' business hours are Monday through Friday. Shipping is daily, and we strive to get your package out the same day or next day.


International Orders:
If you are an international customer, and would like to place an order, please contact us through our email, which is customerservice@willowruncrafts.com, or call us. You can find our international shipping policies under www.willowruncrafts.com/policies


Sales Tax:
Florida and Idaho Residents are subject to state sales tax. You will see the tax amount applied at checkout.


Shipping Tracking Number:
All US orders are shipped with a tracking number. You will receive an email when the label has been created with the tracking number included. Orders usually take 2-5 business days from date of shipping to arrive at your door.


Returns:
Returns are accepted up to 14 days after order has been delivered. Please let us know by email if you are going to return a product, so we know it is coming. A refund will be given through the same method that you paid. Customer will be responsible for return shipping fee.


Damaged or Defective Items:
If you receive an item that is damaged or defective, please write us an email, and we will work to fix the problem for you.
You can send returns to:
Willow Run Crafts
PO Box 553
Sagle, Idaho 83860